Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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2391
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LatestTicket
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CreatedAt
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3/16/2021 9:11:23 AM
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UpdatedAt
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2/18/2023 6:41:50 AM
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Subject
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leak credit
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Description
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Plumbers letters uploaded<div><b><u>QRC RESPONSE:</u></b></div><div>Leak credit journal done for 201708-201910, average 21kl.</div><br/><b>Journal Number</b>: [018164]<br/><b>Journal Amount</b>: [-R22,535.05]
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Priority
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Disposition
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4
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ConversationType
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3
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Parent
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Account
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2136
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OpenedBy
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AssignedTo
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17
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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96
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"17","un":"cwayitak","dt":"2021-03-16T09:07:43.597Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-26T11:26:57.532Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-11-14T09:00:50.048Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-11-14T09:01:07.241Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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96
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CreatedBy1
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UpdatedBy1
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14
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ResolvedAt
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2/6/2023 7:58:07 AM
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Thread
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ResolvedBy
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3
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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4