Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 2389
LatestTicket
CreatedAt: 3/16/2021 8:56:02 AM
UpdatedAt: 11/9/2022 12:00:11 PM
Subject: WATER LEAK CONSUMER SUBMITTED PLUMBERS LETTER
Description: WATER LEAK CONSUMER SUBMITTED PLUMBERS LETTER<br/><b>Journal Number</b>: [880170]
Priority
Disposition: 24
ConversationType: 3
Parent
Account: 2134
OpenedBy
AssignedTo: 17
Region: 3
Department: 23
QueryType: 77
SubQueryType: 96
Escalation
EscalationCron
History: [{"op":"R","uid":"18","un":"lindan","dt":"2021-03-16T08:52:23.691Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-08-14T07:30:39.381Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-26T11:28:52.064Z"},{"op":"R","uid":"232","un":"philiswan","dt":"2022-04-26T13:35:42.959Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 96
CreatedBy1
UpdatedBy1: 14
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 14