Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
2376
LatestTicket
CreatedAt
3/16/2021 7:37:59 AM
UpdatedAt
3/2/2022 8:22:38 AM
Subject
WATER QUERY
Description
WATER QUERY
Priority
Disposition
27
ConversationType
3
Parent
Account
2123
OpenedBy
AssignedTo
37
Region
2
Department
23
QueryType
77
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"37","un":"sokanan","dt":"2021-03-16T07:34:20.007Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-08-05T08:19:35.679Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-10-23T10:23:21.877Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-26T11:38:21.745Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
13
ResolvedAt
3/2/2022 8:22:38 AM
Thread
ResolvedBy
37
WasCreatedByCustomer
HasIvrcall
Creator
Updator
13