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0
LatestCall
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IsOpen
Customer
210
LatestTicket
CreatedAt
7/11/2020 6:27:31 AM
UpdatedAt
2/24/2022 11:12:21 AM
Subject
Log Query/ water query leak repaired
Description
CONSUMER TO SEND PLUMBERS LETTER.<table border="0" cellpadding="0" cellspacing="0" width="609" style="border-collapse: collapse;width:457pt"><tbody><tr height="31" style="mso-height-source:userset;height:23.45pt"> <td height="31" class="xl65" width="609" style="height:23.45pt;width:457pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.</td></tr></tbody></table>
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Disposition
4
ConversationType
3
Parent
Account
322
OpenedBy
25
AssignedTo
25
Region
2
Department
23
QueryType
1
SubQueryType
49
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History
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CreatedBy
UpdatedBy
Category
9
Subcategory
123
CreatedBy1
UpdatedBy1
14
ResolvedAt
2/24/2022 11:12:21 AM
Thread
ResolvedBy
25
WasCreatedByCustomer
HasIvrcall
Creator
25
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14