Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 2372
LatestTicket
CreatedAt: 3/16/2021 7:20:19 AM
UpdatedAt: 3/9/2022 11:08:03 AM
Subject: RATES QUERY
Description: RATES QUERY<div><br></div><div>From Rates Dpt:</div><div><table border="0" cellpadding="0" cellspacing="0" width="547" style="border-collapse: collapse;width:410pt"><tbody><tr height="20" style="height:15.0pt"> <td height="20" class="xl65" width="547" style="height:15.0pt;width:410pt">Objection finalised in 2018, the GV roll was loaded with the adjusted value.</td></tr></tbody></table></div>
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 2122
OpenedBy
AssignedTo: 37
Region: 2
Department: 23
QueryType: 77
SubQueryType: 62
Escalation
EscalationCron
History: [{"op":"R","uid":"37","un":"sokanan","dt":"2021-03-16T07:16:42.020Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-05-28T09:29:30.312Z"},{"op":"R","uid":"58","un":"dorelld","dt":"2022-03-09T11:08:04.362Z"}]
CreatedBy
UpdatedBy
Category: 77
Subcategory: 62
CreatedBy1
UpdatedBy1
ResolvedAt: 3/9/2022 11:08:03 AM
Thread
ResolvedBy: 37
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 58