Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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2370
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LatestTicket
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CreatedAt
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3/15/2021 1:08:45 PM
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UpdatedAt
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2/16/2022 9:04:39 AM
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Subject
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water dispute
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Description
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debtor is disputing high water consumption caused by interim reversal due to readings not taken for a long time
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Priority
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Disposition
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30
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ConversationType
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3
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Parent
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Account
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2118
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OpenedBy
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AssignedTo
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Region
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4
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Department
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23
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QueryType
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1
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SubQueryType
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67
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Escalation
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EscalationCron
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2021
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History
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[{"op":"R","uid":"194","un":"nomalungisaw","dt":"2021-03-15T13:08:23.188Z"},{"op":"R","uid":"194","un":"nomalungisaw","dt":"2021-03-15T13:12:31.371Z"},{"op":"R","uid":"194","un":"nomalungisaw","dt":"2021-03-15T13:16:57.678Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-05-12T11:59:50.074Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-26T11:45:46.453Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-26T11:46:46.112Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-11-13T07:13:22.044Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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111
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CreatedBy1
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UpdatedBy1
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14
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ResolvedAt
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Thread
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ResolvedBy
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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14