Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
2365
LatestTicket
CreatedAt
3/15/2021 12:35:53 PM
UpdatedAt
3/28/2022 6:35:04 AM
Subject
water
Description
six months policy applied.<br/><b>Journal Number</b>: [431166]
Priority
Disposition
24
ConversationType
3
Parent
Account
2114
OpenedBy
AssignedTo
Region
2
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"12","un":"thembesas","dt":"2021-03-15T12:35:55.830Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-05-17T10:50:42.515Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-26T11:48:40.335Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
14
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
14