Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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2365
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LatestTicket
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CreatedAt
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3/15/2021 12:33:46 PM
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UpdatedAt
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4/12/2022 9:43:30 AM
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Subject
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no valid query details submitted
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Description
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<div style="text-align: justify;">no valid query details submitted<br></div><div style="text-align: justify;">6 MONTH POLICY APPLIED AND PROCESSED FOR 201904/202003 </div><br/><b>Journal Number</b>: [851497]
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Priority
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Disposition
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24
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ConversationType
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3
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Parent
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Account
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2114
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OpenedBy
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AssignedTo
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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44
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"12","un":"thembesas","dt":"2021-03-15T12:33:55.446Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-05-17T10:47:21.529Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-15T13:07:45.249Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-21T09:42:14.062Z"},{"op":"R","uid":"10","un":"mellozanef","dt":"2021-11-20T09:54:43.117Z"},{"op":"R","uid":"10","un":"mellozanef","dt":"2021-11-20T09:54:55.461Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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101
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CreatedBy1
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UpdatedBy1
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10
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ResolvedAt
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Thread
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ResolvedBy
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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10