Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
2363
LatestTicket
CreatedAt
3/15/2021 12:11:41 PM
UpdatedAt
2/16/2022 9:04:39 AM
Subject
SMART METER INSTALLED
Description
readings up-to-date
Priority
Disposition
27
ConversationType
3
Parent
Account
2112
OpenedBy
AssignedTo
82
Region
4
Department
23
QueryType
1
SubQueryType
48
Escalation
EscalationCron
1106
History
[{"op":"R","uid":"194","un":"nomalungisaw","dt":"2021-03-15T12:11:38.681Z"},{"op":"R","uid":"194","un":"nomalungisaw","dt":"2021-03-15T12:21:14.528Z"},{"op":"R","uid":"194","un":"nomalungisaw","dt":"2021-03-15T12:21:59.197Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T08:34:11.959Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T08:34:46.636Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
48
CreatedBy1
UpdatedBy1
ResolvedAt
2/16/2022 9:04:39 AM
Thread
ResolvedBy
194
WasCreatedByCustomer
HasIvrcall
Creator
Updator
12