Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
2360
LatestTicket
CreatedAt
3/15/2021 11:21:06 AM
UpdatedAt
2/24/2022 10:44:24 AM
Subject
duplicate water charged
Description
consumer water charge duplication. kindly investigate and resolve.<div>old meter has been removed and interim charges reversed.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
2110
OpenedBy
AssignedTo
28
Region
2
Department
23
QueryType
77
SubQueryType
99
Escalation
EscalationCron
History
[{"op":"R","uid":"28","un":"samanthaj","dt":"2021-03-15T11:17:25.824Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-07-06T06:48:21.036Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-07-06T06:52:11.871Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-07-06T06:52:40.790Z"}]
CreatedBy
UpdatedBy
Category
77
Subcategory
99
CreatedBy1
UpdatedBy1
ResolvedAt
2/24/2022 10:44:24 AM
Thread
ResolvedBy
28
WasCreatedByCustomer
HasIvrcall
Creator
Updator
2