Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
2352
LatestTicket
CreatedAt
3/15/2021 10:29:05 AM
UpdatedAt
2/24/2022 10:34:50 AM
Subject
water query
Description
high water consumption&nbsp; on 20201226 account.<br><div><br></div><div>Resolution:</div><div>Back Charged period is 128days and does not exceed 181+days, therefore does not qualify for 06 month policy adjustment</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
2105
OpenedBy
AssignedTo
26
Region
2
Department
23
QueryType
77
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"26","un":"nobulalim","dt":"2021-03-15T10:25:26.705Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-08-30T11:33:16.966Z"}]
CreatedBy
UpdatedBy
Category
77
Subcategory
95
CreatedBy1
UpdatedBy1
ResolvedAt
2/24/2022 10:34:50 AM
Thread
ResolvedBy
26
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3