Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

2340

LatestTicket

CreatedAt

3/15/2021 8:36:32 AM

UpdatedAt

10/17/2021 8:52:46 AM

Subject

water query 6 month policy

Description

water query<br/><b>Journal Number</b>: [439919]

Priority

Disposition

24

ConversationType

3

Parent

Account

2096

OpenedBy

AssignedTo

Region

2

Department

23

QueryType

1

SubQueryType

95

Escalation

EscalationCron

History

[{"op":"R","uid":"32","un":"andisiwem","dt":"2021-03-15T08:32:54.157Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-08-05T12:14:55.840Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-10-17T08:52:22.036Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

101

CreatedBy1

UpdatedBy1

13

ResolvedAt

Thread

ResolvedBy

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

13