Details
Conversation
-
EscalationLevel
-
0
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
207
-
LatestTicket
-
-
CreatedAt
-
7/10/2020 8:27:29 AM
-
UpdatedAt
-
3/28/2022 7:25:06 AM
-
Subject
-
water Query
-
Description
-
Leak credit, plumbers letter submitted
-
Priority
-
-
Disposition
-
27
-
ConversationType
-
3
-
Parent
-
-
Account
-
319
-
OpenedBy
-
17
-
AssignedTo
-
17
-
Region
-
2
-
Department
-
23
-
QueryType
-
1
-
SubQueryType
-
95
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-15T08:24:38.251Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-16T11:14:19.310Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-21T08:08:55.437Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-11-13T09:30:35.469Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-11-13T09:30:42.820Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-11-13T09:33:28.857Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-11-13T09:33:55.651Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
1
-
Subcategory
-
96
-
CreatedBy1
-
-
UpdatedBy1
-
3
-
ResolvedAt
-
3/28/2022 7:25:06 AM
-
Thread
-
-
ResolvedBy
-
17
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
17
-
Updator
-
3