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CreatedAt
3/12/2021 10:37:45 AM
UpdatedAt
12/6/2022 7:41:38 AM
Subject
plumbers letter submitted
Description
plumbers letter submitted by consumer as proof of work done on leak caused by burst pipe. kindly investigate and resolve.<div><br></div><div>QRC RESPONSE: LEAK CREDIT ADJUSTMENT DONE FO 202003-202008, AVERAGE 31KL.</div><br/><b>Journal Number</b>: [963703]<br/><b>Journal Amount</b>: [61094.02]
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27
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2086
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23
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96
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96
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20
ResolvedAt
12/6/2022 7:41:26 AM
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HasIvrcall
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