Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

2313

LatestTicket

CreatedAt

3/11/2021 12:26:19 PM

UpdatedAt

2/24/2022 11:08:12 AM

Subject

water query

Description

water query<div>DEBT WRITTEN OFF</div>

Priority

Disposition

27

ConversationType

3

Parent

Account

2076

OpenedBy

AssignedTo

22

Region

4

Department

23

QueryType

1

SubQueryType

67

Escalation

EscalationCron

1078

History

[{"op":"R","uid":"22","un":"asandam","dt":"2021-03-11T12:26:02.164Z"},{"op":"R","uid":"22","un":"asandam","dt":"2021-03-11T12:39:17.498Z"},{"op":"R","uid":"22","un":"asandam","dt":"2021-03-11T12:40:06.369Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-08-28T08:30:16.646Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

67

CreatedBy1

UpdatedBy1

ResolvedAt

2/24/2022 11:08:12 AM

Thread

ResolvedBy

22

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

6