Details

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IsOpen
Customer: 2311
LatestTicket
CreatedAt: 3/11/2021 12:14:05 PM
UpdatedAt: 2/25/2022 9:01:52 AM
Subject: water query
Description: Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query. <div><br></div><div>query resolved 2021/03</div>
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 2073
OpenedBy
AssignedTo: 29
Region: 2
Department: 23
QueryType: 77
SubQueryType: 67
Escalation
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History: [{"op":"R","uid":"29","un":"thendekam","dt":"2021-03-11T12:13:48.755Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T07:41:53.034Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-18T07:49:25.279Z"}]
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UpdatedBy
Category: 9
Subcategory: 123
CreatedBy1
UpdatedBy1: 11
ResolvedAt: 2/25/2022 9:01:52 AM
Thread
ResolvedBy: 29
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Updator: 11