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0
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204
LatestTicket
CreatedAt
7/10/2020 8:11:35 AM
UpdatedAt
4/12/2022 9:47:18 AM
Subject
high water consumption reported
Description
6 month policy to be assessed and adjusted.<br/><b>Journal Amount</b>: [61618.14]
Priority
Disposition
27
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3
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316
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10
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10
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4
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23
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1
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95
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History
[{"op":"R","uid":"59","un":"lulamad","dt":"2021-02-10T08:58:48.332Z"},{"op":"R","uid":"59","un":"lulamad","dt":"2021-02-10T09:05:35.654Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-06-15T07:01:11.364Z"}]
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1
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95
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ResolvedAt
4/12/2022 9:47:18 AM
Thread
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10
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10
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2