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LatestCall
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IsOpen
Customer
2295
LatestTicket
CreatedAt
3/11/2021 8:41:41 AM
UpdatedAt
2/15/2022 7:59:29 AM
Subject
water query
Description
water query,nterims reversed 2020/04<div><br></div><div><b>Investigate and Evaluate Six month policy</b>-Period 201904-202003<br><div>interims reversed were more than the actual charge,account does not qualify for 6 months policy.<br><div><br></div><div><br></div></div></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
2062
OpenedBy
AssignedTo
12
Region
2
Department
23
QueryType
77
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"26","un":"nobulalim","dt":"2021-03-11T08:41:25.911Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-10-17T06:29:44.954Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-13T10:02:56.337Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2022-02-15T07:57:51.659Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
6
ResolvedAt
2/15/2022 7:59:29 AM
Thread
ResolvedBy
12
WasCreatedByCustomer
HasIvrcall
Creator
Updator
6