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CreatedAt
3/11/2021 8:35:07 AM
UpdatedAt
11/19/2022 12:52:48 PM
Subject
plumbers letter submitted for fixed leak
Description
plumbers letter submitted for fixed leak which affects flats: flat16; flat30; flat43.<div><br></div><div>QRC RESPONSE: Query closed due to no plumbers letter traced</div><div>Water consumption is very minimal as this is the passyard account</div><div>Arrears is due to insufficient payment history</div>
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2060
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23
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[{"op":"R","uid":"26","un":"nobulalim","dt":"2021-03-11T08:34:50.896Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T07:45:02.192Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-18T13:06:41.782Z"}]
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11/19/2022 12:52:48 PM
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