Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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2288
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LatestTicket
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CreatedAt
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3/11/2021 8:18:22 AM
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UpdatedAt
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2/24/2022 10:34:50 AM
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Subject
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high water consumption
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Description
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consumer states that reading taken on 2020/05/24 is incorrect. kindly investigate and resolve.<div>Journal Done</div>
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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2056
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OpenedBy
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AssignedTo
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26
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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67
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Escalation
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EscalationCron
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1061
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History
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[{"op":"R","uid":"26","un":"nobulalim","dt":"2021-03-11T08:18:05.185Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-08-25T06:55:35.742Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-14T07:24:55.831Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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101
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CreatedBy1
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UpdatedBy1
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17
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ResolvedAt
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2/24/2022 10:34:50 AM
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Thread
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ResolvedBy
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26
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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17