Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

2286

LatestTicket

CreatedAt

3/11/2021 7:52:10 AM

UpdatedAt

2/24/2022 10:34:50 AM

Subject

water query 6 month policy

Description

water query<div><br></div><div>ADJUSTMENT DONE =DUPLICATE METER</div>

Priority

Disposition

27

ConversationType

3

Parent

Account

2054

OpenedBy

AssignedTo

26

Region

2

Department

23

QueryType

77

SubQueryType

67

Escalation

EscalationCron

History

[{"op":"R","uid":"26","un":"nobulalim","dt":"2021-03-11T07:51:53.438Z"},{"op":"R","uid":"26","un":"nobulalim","dt":"2021-03-11T07:52:43.302Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-10-13T10:10:51.759Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

112

CreatedBy1

UpdatedBy1

11

ResolvedAt

2/24/2022 10:34:50 AM

Thread

ResolvedBy

26

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

11