Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 2281
LatestTicket
CreatedAt: 3/11/2021 7:31:40 AM
UpdatedAt: 2/24/2022 10:34:50 AM
Subject: Late termination
Description: Late termination,indigent account cancelled .<div>Consumer to re- apply or change the ownership.</div>
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 2051
OpenedBy
AssignedTo: 26
Region: 2
Department: 23
QueryType: 77
SubQueryType: 107
Escalation
EscalationCron
History: [{"op":"R","uid":"26","un":"nobulalim","dt":"2021-03-11T07:31:23.679Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-07T10:06:48.823Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-07T10:07:32.051Z"}]
CreatedBy
UpdatedBy
Category: 77
Subcategory: 107
CreatedBy1
UpdatedBy1
ResolvedAt: 2/24/2022 10:34:50 AM
Thread
ResolvedBy: 26
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 12