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IsOpen
Customer
2246
LatestTicket
CreatedAt
3/10/2021 9:35:36 AM
UpdatedAt
3/28/2022 7:23:36 AM
Subject
water
Description
requested a report from water works<br/><b>Monitoring Reason</b>: [requested a report from water works]
Priority
Disposition
21
ConversationType
3
Parent
Account
2037
OpenedBy
AssignedTo
Region
2
Department
23
QueryType
1
SubQueryType
100
Escalation
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History
[{"op":"R","uid":"13","un":"unathig","dt":"2021-03-10T09:35:21.119Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T07:57:01.377Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-30T08:31:31.278Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
20
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
20