Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

2237

LatestTicket

CreatedAt

3/10/2021 8:41:06 AM

UpdatedAt

3/28/2022 7:10:22 AM

Subject

LEAK CR PASSED

Description

LEAK CR PASSED<br/><b>Journal Number</b>: [427598]

Priority

Disposition

27

ConversationType

3

Parent

Account

2028

OpenedBy

AssignedTo

11

Region

4

Department

23

QueryType

1

SubQueryType

96

Escalation

EscalationCron

History

[{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-03-10T08:40:50.647Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-13T10:51:04.841Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-14T08:17:15.801Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

96

CreatedBy1

UpdatedBy1

17

ResolvedAt

3/28/2022 7:10:22 AM

Thread

ResolvedBy

11

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

17