Details

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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
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Campaign
IsOpen
Customer
2238
LatestTicket
CreatedAt
3/10/2021 8:40:56 AM
UpdatedAt
3/28/2022 7:08:29 AM
Subject
6 MONTHS POLICY JOURNAL DONE
Description
6 MONTHS POLICY JOURNAL DONE&nbsp;<br/><b>Journal Number</b>: [427610]
Priority
Disposition
27
ConversationType
3
Parent
Account
2027
OpenedBy
AssignedTo
6
Region
2
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"6","un":"lusandad","dt":"2021-03-10T08:40:41.262Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-03-10T08:41:12.560Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-03-10T08:41:17.058Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T08:07:26.241Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-04T09:16:40.416Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
11
ResolvedAt
3/28/2022 7:08:29 AM
Thread
ResolvedBy
6
WasCreatedByCustomer
HasIvrcall
Creator
Updator
11