Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 2234
LatestTicket
CreatedAt: 3/10/2021 8:32:23 AM
UpdatedAt: 2/16/2022 9:04:39 AM
Subject: no services billed
Description: please charge services,<div>ACCOUNT IN ORDER.</div>
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 2024
OpenedBy
AssignedTo: 82
Region: 4
Department: 23
QueryType: 1
SubQueryType: 58
Escalation
EscalationCron: 1947
History: [{"op":"R","uid":"194","un":"nomalungisaw","dt":"2021-03-10T08:32:24.780Z"},{"op":"R","uid":"194","un":"nomalungisaw","dt":"2021-04-20T08:40:23.305Z"},{"op":"R","uid":"194","un":"nomalungisaw","dt":"2021-04-20T08:40:41.846Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-05-11T10:35:05.397Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-17T09:31:49.324Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 113
CreatedBy1
UpdatedBy1: 12
ResolvedAt: 2/16/2022 9:04:39 AM
Thread
ResolvedBy: 194
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 12