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CreatedAt
7/8/2020 12:53:12 PM
UpdatedAt
3/28/2022 7:25:06 AM
Subject
water Query
Description
leak credit a plumbers letter received.<div><b>Query :Water</b> ,High consumption -period 201909-202006 ,<b>forwarded to billing for</b> <b>assistance</b>.</div>
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27
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308
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23
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96
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[{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-15T12:15:03.874Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-16T11:34:00.416Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-21T08:26:19.490Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-28T06:58:22.650Z"}]
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ResolvedAt
3/28/2022 7:25:06 AM
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