Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
2215
LatestTicket
CreatedAt
3/10/2021 7:32:50 AM
UpdatedAt
4/12/2022 9:47:18 AM
Subject
WATER QUERY
Description
WATER QUERY<br><br>
Priority
Disposition
24
ConversationType
3
Parent
Account
2012
OpenedBy
AssignedTo
Region
2
Department
23
QueryType
77
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"37","un":"sokanan","dt":"2021-03-10T07:29:19.535Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-10-17T09:43:43.518Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-10-17T09:45:28.283Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T08:11:25.889Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-11-21T08:23:12.838Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-18T13:26:59.880Z"},{"op":"R","uid":"218","un":"siyabulelas","dt":"2022-03-22T13:03:06.385Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
13
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
13