Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
2215
-
LatestTicket
-
-
CreatedAt
-
3/10/2021 7:32:50 AM
-
UpdatedAt
-
4/12/2022 9:47:18 AM
-
Subject
-
WATER QUERY
-
Description
-
WATER QUERY<br><br>
-
Priority
-
-
Disposition
-
24
-
ConversationType
-
3
-
Parent
-
-
Account
-
2012
-
OpenedBy
-
-
AssignedTo
-
-
Region
-
2
-
Department
-
23
-
QueryType
-
77
-
SubQueryType
-
67
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"37","un":"sokanan","dt":"2021-03-10T07:29:19.535Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-10-17T09:43:43.518Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-10-17T09:45:28.283Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T08:11:25.889Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-11-21T08:23:12.838Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-18T13:26:59.880Z"},{"op":"R","uid":"218","un":"siyabulelas","dt":"2022-03-22T13:03:06.385Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
1
-
Subcategory
-
101
-
CreatedBy1
-
-
UpdatedBy1
-
13
-
ResolvedAt
-
-
Thread
-
-
ResolvedBy
-
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
-
Updator
-
13