Details

Conversation

EscalationLevel

0

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

196

LatestTicket

CreatedAt

7/8/2020 12:44:05 PM

UpdatedAt

7/2/2022 8:56:30 AM

Subject

incorrect tenant account opened.

Description

<br><b>Journal Number</b>: [905402]<div><b><u><br></u></b></div><div><b><u>QRC RESPONSE:</u></b> Account allocated for adjustment.</div>

Priority

Disposition

30

ConversationType

3

Parent

Account

307

OpenedBy

12

AssignedTo

Region

2

Department

23

QueryType

6

SubQueryType

Escalation

EscalationCron

History

[{"op":"R","uid":"14","un":"asandag","dt":"2021-10-23T07:53:10.265Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-23T08:02:33.101Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-23T08:08:26.220Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-26T08:21:42.598Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-10-26T08:24:10.621Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-10-26T08:25:22.602Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-29T07:11:57.960Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-29T07:12:16.046Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-29T07:14:37.529Z"}]

CreatedBy

UpdatedBy

Category

6

Subcategory

60

CreatedBy1

UpdatedBy1

14

ResolvedAt

Thread

ResolvedBy

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

12

Updator

8