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CreatedAt
3/9/2021 1:23:22 PM
UpdatedAt
10/30/2022 10:19:44 AM
Subject
HIGH CONSUMPTION
Description
LEAK LETTER UPLOADED<div><b><u>QRC Response</u></b></div><div>As per our assessment&nbsp;we found that the consumption is still high after the repairs date stated on the plumbers letter, we kindly advise the consumer to submit another plumbers letter that is dated after May 2019.</div>
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10/30/2022 10:19:44 AM
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137658
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