Details

Conversation

EscalationLevel

0

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

194

LatestTicket

CreatedAt

7/8/2020 10:42:21 AM

UpdatedAt

11/9/2021 12:45:55 PM

Subject

account was incorrectly opened ,correct account for new owner must be opened.

Description

<br/><b>Journal Number</b>: [905402]

Priority

Disposition

24

ConversationType

3

Parent

Account

304

OpenedBy

12

AssignedTo

Region

2

Department

23

QueryType

6

SubQueryType

107

Escalation

EscalationCron

History

[{"op":"R","uid":"2","un":"debbiecr","dt":"2021-06-07T09:03:41.155Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-23T07:41:38.962Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-23T07:44:38.615Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-11-09T12:45:56.272Z"}]

CreatedBy

UpdatedBy

Category

6

Subcategory

107

CreatedBy1

UpdatedBy1

14

ResolvedAt

Thread

ResolvedBy

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

12

Updator

14