Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
2194
-
LatestTicket
-
-
CreatedAt
-
3/9/2021 11:40:55 AM
-
UpdatedAt
-
11/10/2021 1:36:59 PM
-
Subject
-
WATER QUERY
-
Description
-
AFFIDAVIT WAS SUBMITTED .,There was LeaK
-
Priority
-
-
Disposition
-
27
-
ConversationType
-
3
-
Parent
-
-
Account
-
1997
-
OpenedBy
-
-
AssignedTo
-
92
-
Region
-
4
-
Department
-
23
-
QueryType
-
77
-
SubQueryType
-
49
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"184","un":"simnikiwem","dt":"2021-03-09T11:40:57.220Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-17T07:46:46.201Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-21T12:44:29.346Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T08:32:39.502Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-30T08:22:15.611Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-11-10T13:36:53.591Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
1
-
Subcategory
-
96
-
CreatedBy1
-
-
UpdatedBy1
-
12
-
ResolvedAt
-
11/10/2021 1:36:59 PM
-
Thread
-
-
ResolvedBy
-
184
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
-
Updator
-
12