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CreatedAt
3/9/2021 9:25:11 AM
UpdatedAt
3/28/2022 7:08:29 AM
Subject
water query
Description
water query<div>06 month policy adjustment 2020/03 billing.&nbsp;</div><b>Journal Number</b>: [BJ71095346]<br/><b>Journal Amount</b>: [-R751.33]
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27
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3
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1993
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6
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4
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23
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77
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67
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[{"op":"R","uid":"29","un":"thendekam","dt":"2021-03-09T09:25:13.962Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-10-17T09:25:48.014Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-10-17T11:30:54.915Z"}]
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1
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101
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3
ResolvedAt
3/28/2022 7:08:29 AM
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6
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