Details

Conversation

EscalationLevel
0
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
188
LatestTicket
CreatedAt
7/7/2020 7:00:27 AM
UpdatedAt
2/24/2022 11:12:21 AM
Subject
Meter Reading/incorrect meter reading billed on account 06/2020
Description
<br><b>Meter Reading:</b> [55]<br><b>Meter Reading Date:</b> []<div>meter reading taken on&nbsp;</div><span id="baseForm:a4jContentPanel"><table class="rich-table " id="baseForm:bem10024Table" style=" width:713px;class:n2j-datatable-scroller" cellpadding="0" cellspacing="0" border="0"><tbody id="baseForm:bem10024Table:tb"><tr class="rich-table-row rich-table-firstrow n2j-odd"><td class="rich-table-cell " id="baseForm:bem10024Table:0:j_id104" width="87px"><span class="n2j-row-cell" style="width: 80px;">2020/05/22</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:0:j_id107" width="23px"><span class="n2j-row-cell" style="width: 24px;">3</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:0:j_id110" style="text-align: right;" width="111px"><span class="n2j-row-cell" style="width: 104px;">749.000</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:0:j_id113" style="text-align: right;" width="103px"><span class="n2j-row-cell" style="width: 96px;">1.00000</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:0:j_id116" style="text-align: right;" width="119px"><span class="n2j-row-cell" style="width: 104px;">262.000</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:0:j_id119" width="28px"><span class="n2j-row-cell" style="width: 8px;">C</span></td><td class="rich-table-cell " id="baseForm:bem10024Table:0:j_id122" width="31px"><span class="n2j-row-cell" style="width: 30px;"></span></td><td class="rich-table-cell " id="baseForm:bem10024Table:0:j_id125" width="87px"><span class="n2j-row-cell" style="width: 80px;">2020/06/28</span></td></tr></tbody></table></span>
Priority
Disposition
27
ConversationType
3
Parent
Account
298
OpenedBy
25
AssignedTo
25
Region
2
Department
23
QueryType
1
SubQueryType
44
Escalation
EscalationCron
History
[{"op":"R","uid":"2","un":"debbiecr","dt":"2021-01-19T12:59:17.399Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-06-07T09:24:16.707Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-21T07:36:22.229Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
44
CreatedBy1
UpdatedBy1
ResolvedAt
2/24/2022 11:12:21 AM
Thread
ResolvedBy
25
WasCreatedByCustomer
HasIvrcall
Creator
25
Updator
12