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IsOpen
Customer
2123
LatestTicket
CreatedAt
3/8/2021 7:52:46 AM
UpdatedAt
7/2/2022 8:21:26 AM
Subject
water query
Description
Water query - leak&nbsp;<br><b>Journal Amount</b>: [199104.75]<div><br></div><div>Resolved 13/05/2022 with leak credit</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
1952
OpenedBy
AssignedTo
11
Region
2
Department
23
QueryType
77
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"26","un":"nobulalim","dt":"2021-03-08T07:52:48.107Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-10-23T07:42:11.656Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T08:55:31.337Z"},{"op":"R","uid":"218","un":"siyabulelas","dt":"2021-10-29T09:01:30.466Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-30T07:59:32.003Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-11-11T06:34:52.134Z"},{"op":"R","uid":"13","un":"unathig","dt":"2022-04-09T08:54:55.647Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2022-05-13T12:10:40.761Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
2
ResolvedAt
5/13/2022 12:11:16 PM
Thread
118748
ResolvedBy
26
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3