Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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2123
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LatestTicket
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CreatedAt
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3/8/2021 7:52:46 AM
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UpdatedAt
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7/2/2022 8:21:26 AM
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Subject
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water query
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Description
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Water query - leak <br><b>Journal Amount</b>: [199104.75]<div><br></div><div>Resolved 13/05/2022 with leak credit</div>
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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1952
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OpenedBy
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AssignedTo
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11
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Region
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2
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Department
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23
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QueryType
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77
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SubQueryType
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67
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"26","un":"nobulalim","dt":"2021-03-08T07:52:48.107Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-10-23T07:42:11.656Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T08:55:31.337Z"},{"op":"R","uid":"218","un":"siyabulelas","dt":"2021-10-29T09:01:30.466Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-30T07:59:32.003Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-11-11T06:34:52.134Z"},{"op":"R","uid":"13","un":"unathig","dt":"2022-04-09T08:54:55.647Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2022-05-13T12:10:40.761Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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96
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CreatedBy1
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UpdatedBy1
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2
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ResolvedAt
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5/13/2022 12:11:16 PM
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Thread
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118748
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ResolvedBy
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26
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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3