Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
2112
LatestTicket
CreatedAt
3/6/2021 11:19:14 AM
UpdatedAt
3/28/2022 7:07:05 AM
Subject
water query
Description
Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.&nbsp;<div><br></div><div>Leak Cr Processed,&nbsp;<b>Journal Number</b>: [839904]</div><div><br></div><div><b>RESPONSE QRC </b>:Leak Cr, Journal {839904}</div><br><br>
Priority
Disposition
27
ConversationType
3
Parent
Account
1943
OpenedBy
AssignedTo
15
Region
2
Department
23
QueryType
77
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"26","un":"nobulalim","dt":"2021-03-06T11:19:16.726Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T08:58:36.837Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-30T07:58:00.738Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-04T13:04:00.039Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
230
ResolvedAt
3/28/2022 7:07:05 AM
Thread
ResolvedBy
15
WasCreatedByCustomer
HasIvrcall
Creator
Updator
230