Details

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
2097
LatestTicket
CreatedAt
3/6/2021 9:23:47 AM
UpdatedAt
2/24/2022 10:34:50 AM
Subject
water query
Description
water query<div>High consumption,&nbsp; logged on front desk and consumer must send plumbers invoice if any leak is found.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
1928
OpenedBy
AssignedTo
26
Region
2
Department
23
QueryType
77
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"26","un":"nobulalim","dt":"2021-03-06T09:23:49.017Z"},{"op":"R","uid":"26","un":"nobulalim","dt":"2021-03-06T09:26:24.229Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-08-29T08:03:32.278Z"}]
CreatedBy
UpdatedBy
Category
77
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
2/24/2022 10:34:50 AM
Thread
ResolvedBy
26
WasCreatedByCustomer
HasIvrcall
Creator
Updator
17