Details

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
2088
LatestTicket
CreatedAt
3/6/2021 8:29:55 AM
UpdatedAt
3/29/2023 6:15:40 AM
Subject
water query
Description
water query<div><i><b><u>QRC: Response -Plumbers Letter received</u></b>.</i></div><div><u style="">QRC-RESPONSE-2023/02/16</u></div><div><i style="">Leak CR done ,period 2018/11-2021/07 ,journal Number [142128]submitted&nbsp;for review.</i></div><div><i>201911-202107 Billing is adjusted with a CR of R 136 958.19(Inclusive of Vat and interest reversal)</i></div><b><i>Journal Numbe</i>r</b>: [142128]<br/><b>Journal Amount</b>: [136958.19]
Priority
Disposition
27
ConversationType
3
Parent
Account
1920
OpenedBy
AssignedTo
132
Region
2
Department
23
QueryType
77
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"26","un":"nobulalim","dt":"2021-03-06T08:29:58.039Z"},{"op":"R","uid":"26","un":"nobulalim","dt":"2021-03-06T08:30:06.171Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-31T07:21:03.122Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T09:03:20.262Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-30T07:52:35.849Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
20
ResolvedAt
3/29/2023 6:15:30 AM
Thread
142793
ResolvedBy
2
WasCreatedByCustomer
HasIvrcall
Creator
Updator
2