Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 2081
LatestTicket
CreatedAt: 3/5/2021 1:41:53 PM
UpdatedAt: 7/2/2022 7:46:32 AM
Subject: duplicate water charged
Description: duplicate water charged on the account. kindly investigate and resolve.<div><br></div><div>Meter change updated 2021/03. Query Resolved</div>
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 1913
OpenedBy
AssignedTo: 74
Region: 2
Department: 23
QueryType: 1
SubQueryType: 99
Escalation
EscalationCron
History: [{"op":"R","uid":"26","un":"nobulalim","dt":"2021-03-05T13:38:23.659Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-10-25T09:17:47.930Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T09:04:52.862Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-30T07:51:20.244Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 112
CreatedBy1
UpdatedBy1: 20
ResolvedAt: 6/16/2022 10:07:27 AM
Thread: 118806
ResolvedBy: 13
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 3