Details

EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Customer: 2080
LatestTicket
CreatedAt: 3/5/2021 1:21:40 PM
UpdatedAt: 7/21/2021 9:40:01 AM
Subject: no valid query details submitted
Description: no valid query details submitted
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 1911
OpenedBy
AssignedTo: 132
Region: 2
Department: 23
QueryType: 1
SubQueryType: 44
Escalation
EscalationCron
History: [{"op":"R","uid":"5","un":"ivanh","dt":"2021-03-05T13:21:32.892Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-15T13:11:47.238Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-21T09:40:01.174Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 44
CreatedBy1
UpdatedBy1
ResolvedAt: 7/21/2021 9:40:01 AM
Thread
ResolvedBy: 230
WasCreatedByCustomer
HasIvrcall
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Updator: 14