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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
2078
LatestTicket
CreatedAt
3/5/2021 12:50:04 PM
UpdatedAt
2/24/2022 10:34:50 AM
Subject
duplicate water charge
Description
duplicate water charged on the account,kindly investigate and resolve.<div>Account in order old meter closed and new meter charged.&nbsp;</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
1910
OpenedBy
AssignedTo
26
Region
2
Department
23
QueryType
1
SubQueryType
99
Escalation
EscalationCron
History
[{"op":"R","uid":"26","un":"nobulalim","dt":"2021-03-05T12:46:35.496Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-23T06:48:33.999Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T09:05:38.757Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-30T07:50:06.739Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
112
CreatedBy1
UpdatedBy1
12
ResolvedAt
2/24/2022 10:34:50 AM
Thread
ResolvedBy
26
WasCreatedByCustomer
HasIvrcall
Creator
Updator
12