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LatestCall
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Campaign
IsOpen
Customer
2072
LatestTicket
CreatedAt
3/5/2021 11:20:35 AM
UpdatedAt
6/4/2021 10:49:58 AM
Subject
6 MONTH POLICY
Description
CONSUMER HAS REPORTED HIGH WATER CONSUMPTION<br/><b>Journal Number</b>: [425804]<br/><b>Journal Amount</b>: [6846.76]
Priority
Disposition
27
ConversationType
3
Parent
Account
1904
OpenedBy
AssignedTo
75
Region
2
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"10","un":"mellozanef","dt":"2021-03-05T11:20:37.984Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-06-04T10:46:10.732Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-06-04T10:49:37.566Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
95
CreatedBy1
UpdatedBy1
ResolvedAt
6/4/2021 10:49:58 AM
Thread
ResolvedBy
173
WasCreatedByCustomer
HasIvrcall
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Updator
12