Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
2063
LatestTicket
CreatedAt
3/5/2021 8:03:10 AM
UpdatedAt
3/28/2022 7:25:06 AM
Subject
water query
Description
water query<div><br></div><div>6 MONTHS POLICY JOURNAL DONE 20210123 PERIOD</div><br/><b>Journal Number</b>: [BJ71071800]<br/><b>Journal Amount</b>: [-R12,510.93]
Priority
Disposition
27
ConversationType
3
Parent
Account
1899
OpenedBy
AssignedTo
17
Region
4
Department
23
QueryType
77
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"26","un":"nobulalim","dt":"2021-03-05T08:03:12.958Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-08-28T08:17:42.892Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-10-17T11:28:05.428Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
3
ResolvedAt
3/28/2022 7:25:06 AM
Thread
ResolvedBy
17
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3