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IsOpen
Customer
2051
LatestTicket
CreatedAt
3/4/2021 1:43:13 PM
UpdatedAt
2/21/2022 8:55:56 AM
Subject
6 MONTH POLICY
Description
CONSUMER REPORTED HIGH WATER CONSUMPTION<br/><b>Journal Number</b>: [425411]<br/><b>Journal Amount</b>: [82212.22]
Priority
Disposition
27
ConversationType
3
Parent
Account
1890
OpenedBy
AssignedTo
8
Region
2
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
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CreatedBy
UpdatedBy
Category
1
Subcategory
95
CreatedBy1
UpdatedBy1
ResolvedAt
2/21/2022 8:55:56 AM
Thread
ResolvedBy
8
WasCreatedByCustomer
HasIvrcall
Creator
Updator
201