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EscalationLevel
LatestCall
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Campaign
IsOpen
Customer
2049
LatestTicket
CreatedAt
3/4/2021 1:33:35 PM
UpdatedAt
5/5/2022 10:20:06 AM
Subject
ROLL OUT CAMPAIGN - 6 MONTH POLICY
Description
CONSUMER REPORTED HIGH ELECTRICITY CONSUMPTION<br/><b>Journal Number</b>: [424571]<br/><b>Journal Amount</b>: [2591.99]
Priority
Disposition
27
ConversationType
3
Parent
Account
1888
OpenedBy
AssignedTo
10
Region
2
Department
23
QueryType
2
SubQueryType
101
Escalation
EscalationCron
History
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CreatedBy
UpdatedBy
Category
2
Subcategory
101
CreatedBy1
UpdatedBy1
ResolvedAt
5/5/2022 10:20:06 AM
Thread
ResolvedBy
10
WasCreatedByCustomer
HasIvrcall
Creator
Updator
201