Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

2048

LatestTicket

CreatedAt

3/4/2021 1:29:46 PM

UpdatedAt

4/12/2022 9:47:18 AM

Subject

ROLL OUT CAMPAIGN - 6 MONTH POLICY

Description

CONSUMER REPORTED HIGH WATER CONSUMPTION<br/><b>Journal Number</b>: [423868]<br/><b>Journal Amount</b>: [8403.69]

Priority

Disposition

27

ConversationType

3

Parent

Account

1887

OpenedBy

AssignedTo

10

Region

2

Department

23

QueryType

1

SubQueryType

95

Escalation

EscalationCron

History

[{"op":"R","uid":"10","un":"mellozanef","dt":"2021-03-04T13:29:39.865Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-06-06T09:48:29.376Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

95

CreatedBy1

UpdatedBy1

ResolvedAt

4/12/2022 9:47:18 AM

Thread

ResolvedBy

10

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

12