Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
2042
LatestTicket
CreatedAt
3/4/2021 1:00:09 PM
UpdatedAt
4/2/2023 9:09:21 AM
Subject
ROLL OUT CAMPAIGN - 6 MONTH POLICY
Description
CONSUMER REPORTED HIGH WATER CONSUMPTION<br><br><b>Journal Number</b>: [826787]<div><br></div><div>QRC RESPONSE: Query Closed</div><div>Account benefitted with a write off of total debt as at June 2021.&nbsp;</div><div>Property sold 2022/03/15. Final payment made in Feb 2022 was insufficient and did not clear total debt at the time of registration and change of ownership.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
1882
OpenedBy
AssignedTo
15
Region
2
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"10","un":"mellozanef","dt":"2021-03-04T13:00:18.363Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-08-07T10:10:35.582Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T10:06:18.204Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
20
ResolvedAt
4/2/2023 9:09:21 AM
Thread
142871
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3