Details
Conversation
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EscalationLevel
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0
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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179
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LatestTicket
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CreatedAt
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6/30/2020 11:28:22 AM
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UpdatedAt
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3/2/2022 8:22:38 AM
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Subject
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no valid query details submitted
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Description
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<table border="0" cellpadding="0" cellspacing="0" width="212" style="border-collapse:
collapse;width:159pt"><tbody><tr height="20" style="height:15.0pt">
<td height="20" class="xl64" width="212" style="height:15.0pt;width:159pt">no valid
query details submitted</td></tr></tbody></table>
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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254
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OpenedBy
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37
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AssignedTo
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37
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Region
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4
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Department
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23
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QueryType
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12
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SubQueryType
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108
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"2","un":"debbiecr","dt":"2021-01-19T14:29:37.866Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-06-07T09:23:32.627Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-13T09:33:51.489Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-13T09:43:10.630Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-13T09:52:35.963Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-13T09:55:09.487Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-13T09:56:47.834Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-15T07:42:43.814Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-15T07:45:25.971Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-07-21T07:39:11.822Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-21T07:40:59.398Z"}]
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CreatedBy
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UpdatedBy
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Category
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12
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Subcategory
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108
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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3/2/2022 8:22:38 AM
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Thread
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ResolvedBy
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37
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WasCreatedByCustomer
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HasIvrcall
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Creator
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37
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Updator
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14