Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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2027
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LatestTicket
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CreatedAt
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3/4/2021 9:02:25 AM
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UpdatedAt
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2/24/2022 10:34:50 AM
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Subject
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late termination query
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Description
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water and rates billed on previous owner account<br/><b>Journal Amount</b>: [462417]
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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1875
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OpenedBy
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AssignedTo
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26
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Region
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2
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Department
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23
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QueryType
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77
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SubQueryType
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107
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"26","un":"nobulalim","dt":"2021-03-04T08:58:56.766Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-07T08:58:03.458Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-08-10T08:40:59.459Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-08-10T08:41:04.019Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-08-10T10:20:29.883Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-09-14T12:53:22.315Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-10-13T09:52:30.606Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T10:38:14.142Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T10:38:49.675Z"}]
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CreatedBy
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UpdatedBy
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Category
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6
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Subcategory
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122
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CreatedBy1
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UpdatedBy1
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20
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ResolvedAt
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2/24/2022 10:34:50 AM
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Thread
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ResolvedBy
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26
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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20