Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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2026
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LatestTicket
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CreatedAt
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3/4/2021 8:46:50 AM
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UpdatedAt
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5/15/2022 10:52:54 AM
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Subject
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internal leak
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Description
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consumer had two leaks internally and was fixed by leak finder<br/><b>Journal Amount</b>: [-R26,168.03]<br/><b>Journal Number</b>: [156991]
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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1873
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OpenedBy
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AssignedTo
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17
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Region
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2
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Department
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23
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QueryType
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77
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SubQueryType
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100
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"25","un":"ernelizef","dt":"2021-03-04T08:46:52.716Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T10:40:15.136Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-30T07:39:50.027Z"},{"op":"R","uid":"23","un":"bevins","dt":"2022-03-22T18:44:18.468Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2022-05-15T10:46:25.727Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2022-05-15T10:46:46.733Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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96
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CreatedBy1
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UpdatedBy1
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3
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ResolvedAt
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5/15/2022 10:52:54 AM
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Thread
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ResolvedBy
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17
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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3